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When you enrolled in the hosting package for the website, you were probably promised something similar to 99.9 percent uptime. The question is, how does one really know whether your hosting company is actually delivering on that promise? While nearly everyone realizes the significance of downtime and the impact it can have on ecommerce profits, not everyone knows how to monitor the uptime their hosting service offers and how to minimize downtime and profit loss due to downtime.

What That Uptime Guarantee Really Means

First things first… Let’s have a close look at that uptime guarantee your hosting provider quoted when you enrolled in hosting service. Let’s say the uptime rate promised for you was 99.9 percent. There are a few things you need to know about this “guarantee”. First of all, this only covers unplanned downtime. If your site goes down due to planned server maintenance or upgrades, it is not covered in the 99.9 percent promise. Furthermore, with regards to collecting damages for any downtime that exceeds what you were promised, you can only collect the specific cost of what you paid the hosting provider for that amount of time.

For example, if your hosting provider promised you 99.9 percent uptime but only provided 98.9 percent uptime, the hourly difference for the reason that uptime divided with what you pay your web host each month is the only monetary compensation you may be entitled to. No hosting provider offers to pay for lost sales or other damages due to excessive downtime, which explains why you should start using a website monitoring service to make sure that your online host remains on the ball in terms of keeping your site ready to go.

How YOUR SITE Monitoring Service Keeps Your Hosting Provider in Check

If your hosting provider is dropping the ball, chances are they aren’t likely to inform you of it. You might or may not become aware of a rise in downtime if you don’t have website monitoring service in place to monitor how much downtime your website is experiencing. Furthermore, without website monitoring service in place, you have no way of knowing if your site is experiencing performance issues as well as downtime issues. Once you utilize the services of an excellent website monitoring service, you can be made aware of problems with downtime and performance and you will be able to determine what is evoking the issues. If it is indeed the service of your hosting provider that is lacking, you may should just upgrade your hosting plan or you may need to change hosting providers altogether.

Knowing Who to Trust

Since website downtime and performance issues are the two biggest threats to an ecommerce business, you intend to be sure to have those two things under control. Because you cannot possibly monitor your website manually 24 hours a day, 7 days weekly, 365 days a year, you have to partner with a service that can. That means investing in quality website monitoring service to keep an eye on your site and make sure that your hosting provider is keeping up their end of the uptime deal. When it comes to website performance issues and website downtime, you need to be the first ever to know when it happens to your website and why it is happening. The only way you can ensure that is by implementing an internet site monitoring service as a part of your critical business operations.